AMANAH CARE AGENCY LTD is dedicated to providing professional care services to our clients. Please read this Refund and Return Policy carefully before booking and making a payment.

  1. Nature of Services

We provide care and medical support services, not physical goods. Therefore, orders placed on this website do not involve the delivery of merchandise or the return of physical items.

  1. Refund Policy

All care services are provided on a per-appointment basis.

Care staff, service schedules, and related resources are allocated immediately upon order confirmation; therefore, refunds are not available once an order has been confirmed and payment has been made.

We do not issue refunds if a client cancels an appointment for personal reasons, fails to attend the scheduled service, or terminates the service prematurely.

  1. Return Policy

As we do not sell physical goods, our return policy does not apply to the services we provide.

  1. Exceptional Circumstances

If we are unable to provide the service as scheduled due to reasons attributable to our company, we will verify the situation and consult with the client to reschedule the service or provide an appropriate solution based on the specific circumstances.

  1. Contact Us

If you have any questions regarding this Refund and Return Policy, please contact us at:

Address:
83 Whiteways Road, Sheffield, South Yorkshire, England, S4 8EW, United Kingdom

Email:
amanahcareagency@outlook.com

Phone:
+44 7861 083768